How to Get Telstra, Optus, and Vodafone eSIM Plans in Australia

Avatar admin | April 18, 2023

eSIM plans in Australia


we understand the importance of staying connected in today’s fast-paced world. With the advent of eSIM technology, getting a mobile plan has become more convenient than ever before. In this comprehensive guide, we will walk you through the process of getting eSIM plans in Australia, so you can enjoy seamless connectivity on your devices. Say goodbye to physical SIM cards and embrace the future of mobile communication with eSIM!

What is eSIM?

eSIM, short for embedded SIM, is a revolutionary technology that eliminates the need for physical SIM cards. Instead of inserting a physical SIM card into your device, eSIM allows you to activate a mobile plan digitally, directly on your device. This means no more fumbling with SIM cards or worrying about losing them. eSIM is a virtual SIM that is embedded in your device, making it a convenient and hassle-free way to get connected.

Benefits of eSIM Plans

eSIM plans offer several advantages over traditional SIM cards, making them an attractive choice for modern mobile users. Here are some of the key benefits of eSIM plans:

  1. Flexibility: With eSIM, you can switch between mobile plans and carriers without changing physical SIM cards. This means you can easily switch to a different plan or carrier when you travel or when your needs change, without having to replace your SIM card.
  2. Convenience: eSIM allows you to activate a mobile plan directly on your device, without needing a physical SIM card. This makes it easy to get connected quickly and seamlessly, without the need for a physical SIM card.
  3. Multiple Plans: With eSIM, you can have multiple mobile plans from different carriers on the same device. This means you can have a personal plan and a business plan on the same device, or use a local plan and an international plan when you travel.
  4. Device Compatibility: Many modern smartphones, tablets, smartwatches, and other devices are eSIM compatible. This means you can enjoy the benefits of eSIM plans on a wide range of devices, making it a versatile option for staying connected.

How to Get eSIM Plans in Australia

Now that you understand the benefits of eSIM plans, let’s dive into how you can get eSIM plans in Australia. Follow these steps to get started:

  1. Check Device Compatibility: Not all devices are eSIM compatible, so the first step is to check if your device supports eSIM. Most newer smartphones from major brands like Apple, Samsung, Google, and others are eSIM compatible. You can usually find this information in your device’s settings or on the manufacturer’s website.
  2. Choose a Carrier: Once you have confirmed that your device is eSIM compatible, the next step is to choose a carrier that offers eSIM plans. In Australia, major carriers like Telstra, Optus, and Vodafone offer eSIM plans. Do some research and compare the plans and pricing to find the one that best fits your needs.
  3. Purchase eSIM Plan: Once you have chosen a carrier, you can purchase an eSIM plan. This can usually be done online through the carrier’s website or app. Follow the instructions provided by the carrier to activate your eSIM plan on your device.
  4. Set Up eSIM: After purchasing an eSIM plan, you will need to set up your eSIM on your device. This typically involves scanning a QR code provided by the carrier or entering a code manually. Follow the on-screen instructions to complete the setup process.
  5. Enjoy Seamless Connectivity: Once your eSIM is set up, you can start enjoying seamless connectivity on your device. Your eSIM plan will be activated, and you can use your device to make calls and send messages, browse the internet, and use other mobile services, just like you would with a physical SIM card.

Companies Providing eSIM Plans in Australia


eSIMs With Vodafone, an eSIM is typically installed on a device using a QR code through the My Vodafone app. Once you have logged into the My Vodafone app, navigate to ‘Swap My SIM’ and then follow the prompts until the option for eSIM is presented.

During the installation process, you will need to:

  • Add the mobile plan to your device settings.
  • Scan the QR code, which may be displayed on a separate device or as a printout.
  • Enter the four-digit confirmation code.
  • Await activation.

Please note that the steps may vary slightly depending on your device brand, as each brand has its own unique setup process. Vodafone provides a comprehensive guide for setting up eSIM on different devices on its website. Currently, this feature is available for compatible Apple, Samsung, Google, and OPPO devices.

If you are currently using a prepaid or postpaid plan with Vodafone, you have the option to switch from a physical SIM to an eSIM. Here are quick steps for setting up eSIM on an iPhone or Samsung Galaxy:

iOS (on the same phone):
  • Go to ‘Settings’, tap ‘Mobile’, and then select your phone number under ‘Mobile Plans’.
  • Choose ‘Convert to SIM’ and follow the prompts.
  • Your eSIM should be activated within 15 minutes.
iOS (on a different phone):
  • Go to ‘Settings’, tap ‘Mobile’, select ‘Add Mobile Plan’, and then follow the prompts.
  • Your eSIM should be activated within 15 minutes.
  • Open the My Vodafone app, tap ‘Your Plans’, and select ‘Swap My SIM’.
  • Follow the prompts and make sure to select ‘eSIM’ when asked about transferring your current SIM.
  • Vodafone will email you a QR code, which you’ll need to scan and then enter the four-digit ‘eSIM Confirmation Code’.
  • Wait a few minutes and then proceed to set up your eSIM.



eSIMs With Telstra, regardless of whether you are a new patron or an existing one, you will need to utilize the My Telstra application to configure your eSIM.

In the event that you already possess a prepaid plan with Telstra, you can activate an eSIM through the My Telstra app. Assuming your device is compatible, simply navigate to the ‘Services’ section, choose ‘Purchase a Pre-Paid plan on eSIM’, and then proceed as directed.

For those who presently hold one of Telstra’s postpaid mobile plans, a visit to a Telstra store is requisite to activate your eSIM.

Transitioning from a physical SIM to an eSIM, be it for a prepaid or postpaid plan, follows a similar and uncomplicated process. Once again, access the My Telstra app, select ‘Services’, and then choose ‘Transfer or Restore eSIM’. Follow the prompts from there and you will be ready to embark on your eSIM journey.

Currently, this feature is available for compatible devices from Apple, Samsung, Google, and OPPO.



eSIMs Should you presently possess a prepaid or postpaid SIM plan with Optus, but desire to make the switch to an eSIM, you shall need to either place a call to the provider or visit one of their stores.

If you happen to be a new customer, you can also enroll for an eSIM over the phone or in-store, but do note that there are certain limitations. Presently, the My Optus app can only be utilized to sign up for an eSIM with a prepaid Optus Flex plan, while online registration is solely available for postpaid mobile plans.

Upon obtaining your eSIM, the setup process can be completed via the My Optus app. Optus provides a comprehensive guide for each major brand on its website, but here are the basic steps:

Launch the My Optus app, select ‘Account’, ‘eSIM’, and then ‘Set up my eSIM’. Download the eSIM and proceed with setting up your mobile plan by following the prompts. Restart your device or toggle airplane mode on and off to restart your service, and you should be connected within 15 minutes. Currently, this feature is available for compatible Apple, Samsung, and Google devices.

List of eSIM compatible phones in Australia

If you’re interested in eSIM, here are some of the most sought-after devices in Australia that support this feature.

  1. Apple: iPhone XS / XR and newer models
  2. Samsung: Galaxy S20 and newer
  3. Galaxy Note 20 and newer
  4. Galaxy Fold and newer
  5. Galaxy Z Flip and newer
  6. Google: Pixel 3a and newer models

It’s important to note that not all plans are compatible with every phone that supports eSIM feature. For instance, Telstra does not include the Google Pixel 3a as a compatible device, while Vodafone does.


Frequently Asked Questions (FAQs)

Q: Can I use eSIM on any device?

A: No, not all devices are eSIM compatible. You will need to check if your device supports eSIM technology before proceeding with getting an eSIM plan.

Q: Which carriers offer eSIM plans in Australia?

A: Major carriers like Telstra, Optus, and Vodafone offer eSIM plans in Australia. However, it’s always best to check with the carriers directly to confirm their current offerings.

Q: Can I have multiple eSIM plans on the same device?

A: Yes, one of the benefits of eSIM is that you can have multiple plans from different carriers on the same device. This allows you to switch between plans or carriers as needed.

Q: Can I switch back to a physical SIM card after using eSIM?

A: Yes, if you decide to switch back to a physical SIM card, you can do so by obtaining a physical SIM card from your chosen carrier and following their instructions for activation.

Q: Are there any limitations with eSIM plans?

A: While eSIM offers many benefits, it’s important to note that not all devices, carriers, or countries may support eSIM. It’s always best to check with your device manufacturer and chosen carrier for any limitations or restrictions.


eSIM technology has revolutionized the way we connect and communicate with our mobile devices. With its flexibility, convenience, and device compatibility, eSIM plans have become a popular choice for modern mobile users in Australia. By following the steps outlined in this comprehensive guide, you can easily get an eSIM plan and enjoy seamless connectivity on your eSIM compatible device. Say goodbye to physical SIM cards and embrace the future of mobile communication with eSIM!

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